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Root Cause Analysis and Incident Investigation

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Root Cause Analysis and Incident Investigation

Course Overview

This course is designed to help the employees to find out the root cause of any problem and how to fix it so that the problem does not repeat.  This course also emphasizes the importance of reporting incidents and accidents at work, their investigation, and the technique of investigation using ICAM to help organizations benefit from the investigation and reporting process.  At the end of this course participants can get a clear idea of Root Cause Analysis, Importance of Root Cause Analysis, How to Use RCA for Boosting Productivity, Difficulties in RCA, Effective Root Cause Analysis, etc.

Course Objective

  • Root Cause Analysis Introduction
  • Importance of Root Cause Analysis
  • Steps to Conduct Root Cause Analysis
  • How to Use RCA for Boosting Productivity
  • The 5 Why’s Technique
  • Process of Pareto Analysis
  • Steps to Create Fishbone Diagram
  • Tips for Effective Root Cause Analysis
  • How Incident Investigation is conducted using Incident Cause Analysis Method (ICAM)
  • Benefits of proper Incident Investigation
  • How Human Errors can lead to Incident
  • How the Investigation Team is formed
  • What is the Incident Investigation process and what is GOAL (Gather, Organise, Action & Learn)
  • How PEEPO (People; Environment; Equipment; Process; Organisation) is used to gather data
  • How data can be organized and Analysed using the 5-Why technique
  • How Corrective and Preventive Actions are defined and documented
  • What should be included in the Investigation Report
  • Case studies

Target Audience

  • Management
  • Managers and Employees
  • Management Consultants
  • Operations Department

At the end of the course, resource materials will be given on Checklists, Investigation report format, and other necessary documents that will help you to implement at your own organization

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Oct 29 2020 - Oct 30 2020

Cost (₦)



Energy Training Centre
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